Becoming Counseling Services, PLLC values your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and when we may share it.
A link to this Privacy Policy will be provided in digital communications and on our website.
- Information We Collect
We collect information necessary for providing mental health services, including:
- Personal Information: Name, contact details, and emergency contacts.
- Health Information: Diagnosis, treatment plans, and session records.
- Billing Information: Insurance details and payment methods.
- Communication Data: Emails, texts, and call records.
- Website & Telehealth Data: IP address, browser type, and telehealth usage.
- How We Use Your Information
We use collected information to:
- Provide therapy services and coordinate care.
- Process billing and insurance claims.
- Send appointment reminders and service updates.
- Comply with legal and regulatory requirements.
- Information Sharing
We do not sell or distribute your information for marketing. Your data may be shared only when:
- You provide written consent.
- Required for billing or care coordination.
- Legally mandated (e.g., court orders, safety concerns).
- Opt-In Communications
If you opt in to receive emails or texts, we do not share your information. You may opt out at any time by replying STOPto texts or clicking unsubscribe in emails.
- Security & Your Rights
We safeguard your data but cannot guarantee complete security. You have the right to:
- Access or request corrections to your records.
- Limit certain data uses.
- File a privacy complaint if needed.
- Updates & Contact
We may update this policy and will notify you of significant changes.
For questions or concerns:
Becoming Counseling Services, PLLC
231 Westlake Road, Ste. 202
Fayetteville, NC 28314
Phone: (910) 644-0307
Email: [email protected]
By engaging with BCS, you acknowledge and accept this Privacy Policy.