Terms and Conditions

Terms and Conditions
Effective Date: May 1, 2026

By engaging with Becoming Counseling Services, PLLC (“BCS”), including through email, SMS, or telehealth, you agree to the following terms:

1. Services

BCS provides professional counseling services. All interactions, including digital communications, are governed by confidentiality rules under HIPAA, except in cases involving safety concerns or legal requirements.

2. Eligibility

Clients must be 18 years or older, or have guardian consent if under 18, to participate in services.

3. Privacy

Your information is protected in accordance with our Privacy Policy. We do not share opt-in information with third parties.

4. Payment & Cancellation

Payments are due at the time of service. Cancellations require 24-hour notice to avoid fees.

5. Telehealth Requirements

Clients must ensure a secure and private environment for telehealth sessions. BCS is not liable for technical issues impacting service.

6. Communication Consent

By opting in, you agree to receive appointment reminders, service updates, and wellness information. To opt out, reply STOP at any time.

7. Liability

BCS strives to provide high-quality care but does not guarantee specific outcomes.

8. Changes

We may update these terms. Continued use of our services implies acceptance of any changes.

9. By opting in to receive SMS messages from Becoming Counseling Services, PLLC (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms). 

 SMS Messaging Service 

By providing my phone number, I consent to receive SMS text messages from Becoming Counseling Services, PLLC for reminders, marketing, messages, and general two-way communication about services with Becoming Counseling Services by texting "Join" to begin the conversation. Message and Data Rates may apply. 

Message Frequency 

You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive up to 5 messages per month. Becoming Counseling Services, PLLC reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages.  Becoming Counseling Services, PLLC and carriers are not liable for delays or undelivered messages. 

Message and Data Rates 

Message and data rates may apply based on your mobile carrier’s terms. 

Privacy Policy 

Your information will be handled in accordance with our Privacy Policy   https://becomingcounselingsnc.com/privacy-policy/

Cancellation/Opt-Out Instructions 

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.  

Help/Customer Support 

Text the word HELP for support. You may also contact us directly at 910-644-0307.

Liability 

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers. 

For full details or questions, please contact us at:
Becoming Counseling Services, PLLC

[email protected] | (910) 644-0307